Privacy Policy

Merle Norman Cosmetics Studio

We are located inside  Guildford Town Centre, Unit 1360-10355 152 Centre, Surrey, B.C. V3R 7C1. 

Contact No: 604-588-2711
Email : mnspa7@gmail.com

SPA POLICIES

ARRIVAL TIME

We kindly request that you arrive 15 minutes prior to your appointment time.  Late arrivals will still conclude in the allotted time for the service so that the next client does not have to wait.

CHILDREN IN THE SPA

To ensure a tranquil environment for all guests and to maintain safety, children/infants are not permitted in the spa area.

CANCELLATIONS

To show respect for our estheticians time, we require 24 hours notice for a single service and 48 hours notice for all packages. Failure to do so will result in a 50% service charge.

PRICING AND GRATUITIES

Prices are subject to change without any further notice.

Gratuities are excluded from all services; they may be added at your discretion.

HEALTH CONDITIONS

Please provide any health-related information to your esthetician prior to the start of your service.

PERSONAL BELONGINGS

Although all efforts are made to provide a secure environment; we cannot take responsibility for lost items.  Kindly keep your valuable possessions secure while you are on the premises.

SPA ETIQUETTES

To preserve the peace and quiet of the spa, it’s requested that all mobile phones and devices be on silent once inside the spa.

 

Thank you for your understanding and cooperation. We hope to make your time with us as enjoyable as possible!

 

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